{"id":805,"date":"2023-11-22T19:01:33","date_gmt":"2023-11-22T19:01:33","guid":{"rendered":"https:\/\/chouchouconcept.fr\/?page_id=805"},"modified":"2024-02-04T14:21:09","modified_gmt":"2024-02-04T14:21:09","slug":"retour-et-remboursement","status":"publish","type":"page","link":"https:\/\/chouchouconcept.fr\/en\/retour-et-remboursement\/","title":{"rendered":"Retour et Remboursement"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"805\" class=\"elementor elementor-805\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-67ba3e7 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"67ba3e7\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-745cefc\" data-id=\"745cefc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-864a812 elementor-widget elementor-widget-heading\" data-id=\"864a812\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Retour et Remboursement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-9556e53 e-flex e-con-boxed e-con e-parent\" data-id=\"9556e53\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc84c59 elementor-widget elementor-widget-text-editor\" data-id=\"bc84c59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>Politique de retours et de remboursement\u00a0:<\/strong><\/h3><div><strong>\u00a0<\/strong><\/div><p><b>Conditions de retours :<\/b><\/p><p><span style=\"font-weight: 400;\">Les retours de produits se font dans les 14 jours suivant la r\u00e9ception de votre commande ou l\u2019achat en magasin.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Aucun retour n\u2019est accept\u00e9 pour les produits sold\u00e9s, en promotions ou vente priv\u00e9es.<\/span><\/p><p><span style=\"font-weight: 400;\">\ud83d\udc49 <\/span><b>Comment renvoyer mes produits ?<\/b><\/p><p><span style=\"font-weight: 400;\">Pour les achats en livraison \u00e0 domicile \ud83d\udce6<\/span><\/p><p><span style=\"font-weight: 400;\">Rendez-vous sur le site Colissimo, puis commandez une \u00e9tiquette en ad\u00e9quation avec le poids de votre colis.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Ins\u00e9rez les produits que vous souhaitez nous retourner.<\/span><\/p><p><span style=\"font-weight: 400;\">Ins\u00e9rez \u00e9galement un petit mot avec les informations suivantes :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Le motif de retour.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Votre num\u00e9ro de commande\u00a0<\/span><\/li><li aria-level=\"1\">Ecrivez votre nom et pr\u00e9nom<\/li><\/ul><div>Attention : si une des conditions n&rsquo;est pas respect\u00e9e , le retour ne sera pas accept\u00e9 , vous ne serez pas rembours\u00e9 et nous vous facturerons les frais pour vous renvoyer votre colis chez vous.<\/div><p>\u00a0<\/p><p><span style=\"font-weight: 400;\">\ud83d\udc49 <\/span><b>L\u2019adresse de retour est :<\/b><\/p><p><span style=\"font-weight: 400;\">Chouchou Concept Store<\/span><\/p><p><span style=\"font-weight: 400;\">2 rue Victor Hugo\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">14360 Trouville-Sur-Mer<\/span><\/p><p><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Les frais de retour ne sont pas pris en charge par Chouchou Concept Store sauf en cas d\u2019erreur de notre part telles que :\u00a0<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Article d\u00e9fectueux (contr\u00f4le qualit\u00e9 fait avant exp\u00e9dition),\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">erreur de taille, de coloris ou de mauvais produit.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Pour les achats en magasin ou en Click&amp;Collect \ud83d\udecd<\/span><\/p><p><span style=\"font-weight: 400;\">Rendez-vous directement dans notre boutique de Trouville-Sur-Mer.<\/span><\/p><p><span style=\"font-weight: 400;\">Munissez-vous de votre \u00e9tiquette de vente \u00ab Chouchou \u00bb.<\/span><\/p><p><span style=\"font-weight: 400;\">\u26a0 Dans tous les cas, les articles doivent \u00eatre retourn\u00e9s dans leur \u00e9tat d\u2019origine, \u00e9tiquet\u00e9s, sans odeur, non port\u00e9s et non lav\u00e9s et dans l\u2019emballage d\u2019origine.<\/span><\/p><p><b>Nous contacter : <\/b><b><br \/><\/b><span style=\"font-weight: 400;\">Si vous avez des questions sur notre politique de retours et de remboursements, veuillez nous contacter par e-mail info@chouchouconcept.fr<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Retour et Remboursement Politique de retours et de remboursement\u00a0: \u00a0 Conditions de retours : Les retours de produits se font dans les 14 jours suivant la r\u00e9ception de votre commande ou l\u2019achat en magasin.\u00a0 Aucun retour n\u2019est accept\u00e9 pour les produits sold\u00e9s, en promotions ou vente priv\u00e9es. \ud83d\udc49 Comment renvoyer mes produits ? Pour les [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-805","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/chouchouconcept.fr\/en\/wp-json\/wp\/v2\/pages\/805","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chouchouconcept.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/chouchouconcept.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/chouchouconcept.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/chouchouconcept.fr\/en\/wp-json\/wp\/v2\/comments?post=805"}],"version-history":[{"count":25,"href":"https:\/\/chouchouconcept.fr\/en\/wp-json\/wp\/v2\/pages\/805\/revisions"}],"predecessor-version":[{"id":1780,"href":"https:\/\/chouchouconcept.fr\/en\/wp-json\/wp\/v2\/pages\/805\/revisions\/1780"}],"wp:attachment":[{"href":"https:\/\/chouchouconcept.fr\/en\/wp-json\/wp\/v2\/media?parent=805"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}